FAQ
Do you travel?
Yes we travel! We are based out of Dayton, Ohio but we have and will travel to shoot destination weddings, engagements, and corporate and live event media. For destination weddings we require travel costs.
How do I book Motion Magic Studios for my event?
We take bookings on a first-come, first-service basis. Each booking requires a signed agreement and a deposit fee.
Who will be shooting my wedding?
Two videographers/photographers will be shooting your wedding when choosing either photography or videography. If you chose to book with us for both services you will have and additional 1-2 professionals covering your day.
After the wedding, how long does it take to receive the final product?
If you booked with us for photography it takes us on average 4-8 weeks to deliver your final product. If you booked with us for video production, due to the extensive nature of the editing process, you will receive your highlight video in 6-10 weeks and your full length video in 12-18 weeks.
How do we receive the final product(s)?
For highlight videos, we post the final video to Vimeo where you can view it and share with friends and family until we ship out your final product via the method you chose (flash drives or DVD's). For photography, we will send you a digital download link as well as flash drives or DVD's if you've chosen those methods as well.
What methods of payment do you accept?
We accept checks, cash, or PayPal.
What happens if your camera breaks at my event?
We always have at least three cameras with us when we shoot. In addition, we have backup cameras for worst case scenarios.
What can I expect to see in my full length video?
We strive to capture every special moment we can. From letter readings to gift exchanges, first looks and well wishes from family, your full length ceremony, to dances and toasts, we cover it all.
How many photos will I receive from my wedding?
On average, we deliver 400-600 images. Each image is digitally edited and we work to get every detail documented.